Hi there, thanks for letting us know. Ordered item online 14 Jan. I received my parcel on-time, actually before the estimated date. Failure to Refund. 84 % Approve of CEO. All rights reserved. I purchased an item from an eBay seller 2 hours from where I live (Metro vs Regional VIC). Australia Post are saints, in comparison. I was eventually able to pick up the parcel myself from the depot. Volumetric Weight Free Pickup Offered Aramex Parcel . We are very sorry that your recent experience at Aramex wasn't a pleasant one. They won't speak to you on the phone because they are working remotely, and indicated to use the chat function. I’m sorry to hear you had a problem with your delivery. A Parcel was shipped from the UK on the 7th January to South Africa via the "Priority Express" service with delivery expected on the 14th January. Review of Aramex Australia by left on . Aramex’s unique approach sees CargoWise implemented simultaneously across its worldwide network of 1,200 freight forwarding specialists, spanning Asia, Europe and the Middle East. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. Similar opinion? Hello Aleksa, We appreciate your feedback. Aramex International ranks 199th among Shipping sites. Hello, We appreciate your feedback. Hello Gav, we are really sorry to hear about your negative experience with us and we want to fix it. I paid without researching this company was my 1st and biggest mistake. Messaged me to say a parcel had been delivered. It’s a no from me. No one gets back to you with any help! We are a commercial company and regret signing up with Aramex/Fastway. All feedback is valuable as we strive to improve. Their replies have continued to be vague and or misleading to brush me aside and I have not received a single phone call or email reply from Aramex South Africa.I have requested a refund/compensation for the non -delivery and will further take legal action for the costs involved in following up and associated consequential damages and would advise others who experience similar failures by Aramex to take the legal route. I will be sure to pass your feedback to the relevant department. As many others have mentioned here, DO NOT purchase items whereby the seller uses Aramex to deliver your item. Two valuable items were stolen from the package which was also acknowledged by Mr. Ryko Breytenbach from Aramex South Africa (SA). twitter. And they keep leaving my parcels outside in front of my fence where everybody walks past and can just take it!Absolutely hopeless company that I can see closing down fast with all these complaints. Honestly anything that uses aramex will instantly be loss of business. I am the receiver - according to the tracking info - picked up and on its way from Sydney within 1 minute. Thanks for your feedback. Have a lovely day. Rates for Aramex Parcel to United States. 86 Ratings. Origin. Just utter terrible worst courier ever, i dont understand how they are allowed to function at all. I have tried contacting Amarax with no luck. I bought an item on the 4/01/2021 and it was sent by the supplier on the 6/01/2021. Why are there no Covid delays for her deliveries???? I will never use this courier again.Parcels never found or delivered. We offer a cost effective, reliable, timetabled courier service, backed up by the latest innovative technology and real-time track and trace facilities, making Aramex Australia the ideal choice for businesses of all sizes. Aramex South Africa has absolutely disgusting service. Aramex Reviews Aramex 207. Listing monitored by Aramex representatives. Read 55 reviews for Aramex Australia. There was absolutely no tracking given. I have not had one return phone call from Aramex. Aramex has ZERO integrity. Twenty-seven years ago, pathologist Angelo Tseros ditched his science career to become the first courier franchisee with Australian company Fastway Couriers. Please contact us at GlobalCareCenter@aramex.com. © 2021 ProductReview.com.au Pty. Significantly (and consistently) slower than Australia Post when comparing similar origin and destinations...Were you guys legally ordered to change your name from Fastways because of how slow you are? This does not make sense at all since I was sent the confirmation email? I can't deal with them. I cannot understand why this company has a web chat line on its web site then has no one monitoring it. 9 days later it is still 'in transit' from Sydney. Furthermore chatting to Aramex on the FB Page is of no help either. I ordered items from an international supplier and the package was insured by Aramex as they were the designated courier in the event something happens to the parcel or the items contained therein. It has now been 3 months with no resolve. Very frustrating. Initially they said that the Parcel will be delivered according to their schedule whenever that is and could not confirm a date. Aramex International has a consumer rating of 1.18 stars from 110 reviews indicating that most customers are generally dissatisfied with their purchases. Hello John, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Their way of contacting them is by their chat window where no one responds, so you have no way of finding where your freight is! Your trust is our top concern. I'm still trying to prevail with your 'help team' for a better outcome but not sure if I should even bother anymore after 3 months of trying to resolve the problem. The online support is such a joke that they are not cannot even give you a contact number and all you can do is wait for their call and hope for the best. 29 likes. 0.5kg parcel going from Singapore to United States. The number of 'lost' and damaged parcels we have had in the 6 months of using them has been utterly ridiculous. See the Best Couriers in 2021 as rated by Australians on ProductReview.com.au. - Can't get things redelivered interstate- Got redelivered to my house (despite moving and saying to customer service that I was moving and not to redeliver) instead of the new address I provided. ARAMEX is not up with the times either as they REFUSE to deliver to SUITES under Australia Post which have been created so that all competitors can deliver like FedEx, Toll, DHL, CourierPlease, TNT and so … I will pass your feedback to the relevant department so that they can investigate. These folks said they could not deliver to me because my premesis was closed to the public. Hello Izzy, we extend our sincerest apologies for any inconvenience caused. Parcels Lefts Outside!! They make you wait 3 hours and will cut off if you didn't sit in front of your computer doing nothing and respond in 10 minutes. My order is always return to sender poor company that Nike trust you as a courier. My freight is an extremely important health device that saves lives and the more I wait the more lives could be lost! STAY AWAY! No reply.Phoned another number.Recorded message has no customer service option.Beyond uselessThe worst courier company I’ve ever experienced. Got another message the next day to sat the parcel was delivered that day. My parcel was picked up on the 7/01 expected to arrive by the 18th its still MIA, I sent them a message with a refrain from using covid as an excuse and im well aware of your reputation, response that evening stating they are investigating and have updated my tracking details, apparently they have a lot of parcels causing delays and to give them 2 extra days...convenient! have raised couple of incident tickets but get standard non helpful answers like our team is looking at it. So my question is, could you be any more incompetent if you tried? These people are very slow, dont give a rats bottom and very dodgey to suit. I patiently waited online for over 2 hours with zero response! Worst company ever!As a small business we were looking for a courier to ship packages all over Australia. I would even recommend carrier pigeon over this company! The worst of the worst, Critically Poor: Professionalism, Quality, Responsiveness, Value. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Aramex Australia has a presence in all states and territories, except NT. Somebody should tell the head office in Dubai how bad they are. Thanks for your feedback. Thanks for your review. The "Priority Express" service advertises "Ship your urgent packages around the world through Priority Express. It has been almost a week and the item is yet to be delivered. Dubai: Courier company Australia Post has bought a 4.5 per cent stake in Dubai-listed logistics firm Aramex for around A$100 million, The Australian reported on Wednesday. The area manager is based in Sth Africa. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. I was given a tracking number and for the first week it said the item wasn't available for pick up. Aramex did not deliver because my premesis was not open to the public and made no effort to get in touch with me about the delivery. Sue Williams Jun 11, 2020. facebook. Thankyou, Aramex/Fastway is now the worst courier company in Australia.Since the takeover more than 5 of our parcels have gone missing.NEVER USE THEM AGAIN.Their call centre is in the united arab emirates, you have no chance of resolving any delivery issues.Pay extra and use a reputable courier company , not Fastway Aramex. They clearly do not deliver.EDIT: Don't bother emailing GlobalCareCenter @ aramex.com as per Aramex reply below. Your documents or parcels will be swiftly shipped and attentively cleared through customs to arrive on time to any global destination. We would like the opportunity to investigate your feedback further, please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. After they failed to deliver my order on the day it was due I attempted to contact them. Real reviews by real company employee past and present here on seek.com.au Please contact us at GlobalCareCenter@aramex.com. Aramex is one of the worst post s I have ever seen.I bought 7 items from Amazon, 2 of them are sent by Ups and they arrived in 7days to my country the other 5 items unfortunately are sent and Aramex couldn't deliver 2 of them and cancelled them the … We are currently implementing new processes to better the service we provide. compare now. Ltd. All Rights Reserved. The worst service I have ever had! Have a lovely day. They later said the Parcel is still at customs when I asked if I could come collect. Hello Orit, we understand your disappointment and apologize for any inconvenience that this may have caused you. Accurate statement :One email that delivery will be in 1 hour.No calling card left for 2 different items.Both had "leave in a safe place" and would fit in a letterbox.Cannot call so emailed and directed to pick up port Melbourne depot.Told when I got there that one parcel was at pickup point 100 metres from my home.A line of 12 people waiting to pick up with the same story. Its the same with their messenger on FB. Thanks for your review and have a lovely day. Surely they've wasted enough of my time. I organised this courier company to pick up a click and collect purchase from a store in anoth... Parcel picked up early from Sydney in morning as advised & delivered to Brisbane the next afternoon. Only the latest review will count in the company's TrustScore. We will be in contact with your local depot to ensure this does not happen again in future. Where is the customer service? I walked 15mins with a trolley to collect my package to be told its not there. Have a lovely day. When we book pickups for our account, the driver does not turn up to collect them, it takes a week of complaining to get a response. I hope that you utilise our services in future with a better outcome. When I was told to collect it at a parcel collection point the next day, I came to an unbelievably disorganized small grocery store and after helping the kind lady trying to look for my parcel she said it was not there. Failure to provide Proof of a Claim. 207 Aramex reviews. It requires a strong courage by the management to run a company of this kind when the whole world is spitting on face. Your experience can help others make better choices. I will never use this courier again. In June 2014, Aramex acquired Mail Call Couriers, an Australian courier service, which at the end of 2016, was acquired by Australia Post. The guy said that it takes 2-3 working days to reply. They're truely the worst couriers I have ever had the displeasure of dealing with. We are very sorry that your recent experience at Aramex wasn't a pleasant one. Join the 2,108 people who’ve already reviewed Aramex. Hello Christophe, we are really sorry to hear about your negative experience with us and we want to fix it. As we constantly endeavour to better our services, all feedback is valuable to us. Wow useless!Sitting in sorting facility for 2 weeks. I hope I get my refund for my purchase soon as I think this contractor knows its better to lie about attempting delivery of a lost parcel that to admit it is lost because the supplier is going to refund the customer anyway. Aramex Reviews Worst service I've experienced. Do yourself and find anyone else except this company. I should have simply driven the 2 hours to pick up my items rather than rely on this incompetent and useless company. Please accept our sincere apologies. They don't even deserve 1 star....cannot even manage to get a parcel across town in 7 days! ARAMEX is the most unprofessional company I have ever dealt with. It took over 2 weeks to receive my item in what should of took 3-5days! Write a review on ProductReview.com.au! Further details in the disclaimer. I thought I am only one victim of Aramex bad service but here everybody has complained, My shipment number 4604839866 I did not receive even after 17 days which supposed to be delivered in 3 working days,Customer support always lying that will be delivered tomorrow, I wrote complain to CEO of Aramex but result same no reply, So they all top to bottom working same way.This is email of CEObashar.obeid at aramex.com, The only response you get from them is please send an email to GlobalCareCenter@....they will respond ASAP but they don’t respond. Item delivered to Aramex Syd Depot 15 Jan AT 9.35AM. 5 days ago Read. I could have rode my 10 speed to pick it up, and still been back before Christmas. Companies can't alter or remove reviews from ProductReview.com.au. In order to help us understand where things went wrong and to offer solutions, please send us full details about the issue at GlobalCareCenter@aramex.com. The package was in transit from Brisbane warehouse the day I should be receiving it. Hello sarah, we are always working on providing our customers with the best services. We would like the opportunity to investigate your feedback further. We would like the opportunity to investigate your feedback further. This is Aramex in Australia. No one responds to WhatsApp messagesThey ignore emails. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. Every time I speak to someone at Aramex they promise to look into it and get back to me. I’ll be sure to pass your feedback to the relevant department. Have a lovely day. 6 people have already reviewed Aramex. Ordered item online 14 Jan. Parcel delivery did not call, ring my bell or leave a note. Hello Enya, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Aramex are nothing short of a joke! Unfortunately they are the same couriers and admin. A free inside look at company reviews and salaries posted anonymously by employees. When I emailed, they took over a week to respond. Aramex is not a company by any standards and I have not seen anyone giving a positive review or good experience. When you call Aramex the recorded messages suggest that you try the...Read more. Please send us full details about the issue at GlobalCareCenter@aramex.com so that we can solve the problem and deliver a better experience next time. 2 weeks of chasing both DShop (equally unhelpful) and Aramex to finally be told the parcel was lost. Their way of contacting them is by their chat window where no one responds, so you have no way of finding where your freight is! I could have told them that 2 weeks ago! Aramex Agent, عمان، الأردن. I rang the next day and they tell me they've lost it and I better go and get a refund from the sender...where is the responsibility? linkedIn. Do you agree with Aramex's TrustScore? And when call again on next day same story aga... in... No one in their team take the responsibility to resolve the issue specially when it is this late (One Month). Thanks for your feedback. It does not say anywhere that it will take 2-3 working days to reply.. so disappointed and ticked off. There is no contact number you can find and good luck if you try their online service. I have not had one return phone call from Aramex. I'm amazed how they survive. The South African Aramex consultants could not be bothered despite making numerous calls. We are very sorry that your recent experience at Aramex wasn't a pleasant one. Did you make a shipment with us at Aramex? I rung customer services and they stated they would look into it and call me back...never did. Thanks for your review and have a lovely day. Aramex lost my package. Worst courier service ever, lost 2 parcels and couldn't give a toss. Monday came, still no parcel so I called the customer service number.. As we constantly endeavour to better our services, all feedback is valuable to us. Please accept our sincere apologies. I would encourage prospective buyers and clients to rather use a more capable and efficient courier service like UPS, DHL, etc.I need to be refunded for my loss and this matter must be resolved as soon as possible. I had missed the courier (because of course, no tracking so how do you know when the parcel is coming) A calling card was left and I tried to organise a redelivery of my parcel for Monday and I was sent a confirmation email. CargoWise will support Aramex’s freight forwarding and customs operations and enhance the overall user experience for their employees and customers. We apologise for any inconvenience caused. Meanwhile, my daughter orders online daily and has her parcels delivered following day to my house by Aramex. All feedback is valuable as we strive to improve. Aramex Australia (formerly Fastway Couriers) currently operates across key metropolitan and regional locations across Australia, offering an economical and fast courier delivery service. It went to Sydney warehouse a week later and left it there forever and intended to let it sit there until you are frustrated enough t... o chase it. | Read 1,941-1,960 Reviews out of 2,108 And they keep leaving my parcels outside in front of my fence where everybody walks past and can just take it! Booked online shipment UAE to India - document. Im giving them until tomorrow to respond before I hit them with my next lenghthy educational email which will be followed by a complaint to accc. For this reason they did not even attempt to deliver. Terrible Service-- SLOW Delivery!! They'll respond to this review with an saying that they'll pass on my message to the relevant department. We would like the opportunity to investigate your feedback further. How courier company Aramex is riding the wave of demand for e-commerce in Australia. Recommends. My freight is an extremely important health device that saves lives and the more I wait the more lives could be lost!Avoid this mob & make sure the company that your buying from doesn't use them because they do not deserve your business! This too is a lie because they make the essentially the same promise to every review and the service does not get any better. Even telstra provides better service than ARAMEX . Back then, he handled 100 parcels a day for his one printing client. I waited over one hour before I finally disconnected from the Aramex online chat. Please accept our sincere apologies. When you call Aramex the recorded messages suggest that you try the... ir online chat for faster response. Truly hopeless and very irresponsible career. My brother sent me a parcel no 32968320114 containing my passport from Egypt to Saudi Arabia on 1st November The parcel was not delivered after long time, so I contacted Aramex customer care several times by emails and phones inquiring about my shipment with no definite answer. Got charged twice on my card - they never picked up the shipment. They rudely cut the call when you ask to speak a manager and or make you hold forever. We have parcels being delivered to us "on board for delivery" for a week. We’ll work with you to resolve any issues as quickly as possible. Aramex lost my package, did not respond to my question regarding the package. Sep 19, 2019 Helpful (1) "I love working for this company" ★ ★ ★ ★ ★ Work/Life Balance ★ ★ ★ ★ ★ Career Opportunities ★ ★ ★ ★ ★ Comp & Benefits ★ ★ ★ ★ ★ Current Employee - Data Entry Clerk in New York, NY. We may live in a COVID world but the delays imposed here are ridiculous! Hi there, I’m very sorry to hear of the issues you’ve faced. 3.9 ★ ★ ★ ★ ★ 70 % Recommend to a Friend. Why are there no Covid delays for her deliveries???? This company needs a restructuring of priorities. Going back to DHL. Please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. Can’t get much better than that! Ship with Aramex Parcel. Aramex Australia (Courier): 1.2 out of 5 stars from 721 genuine reviews on Australia's largest opinion site ProductReview.com.au. No card to say you were not home and no parcel. After serval tries, all they do is raise a ticket and send you an update email saying the case is followed up. Aramex launched Aramex Bio, a medical courier service in March 2014. They won't admit they lost your package so they will pretend to 'attempt delivery', Didn't pickup courier, but charged me twice :/, Aramex South Africa - Pathetic Service and Employees. A claim was allegedly submitted after a failed and unsuccessful investigation. Ordered a furniture online an chose this shipping company with extra payment, trusting it will be similar to other shipping company. I can't believe these guys are still allowed to trade. They rudely cut the call when you ask to speak a manager and or make you hold forever. Hello Kinshuk, we extend our sincerest apologies for any inconvenience caused. Aramex is the absolute worst courier I've ever had to deal with. can i please be told when i can expect my parcel to be delivered? At Aramex Australia (formerly Fastway Couriers), our approach to courier services is unique. Then again, when you look at the board of directors of Aramex in Dubai, a third of them were educated at Australian universities, so unfortunately they have learnt the Australian "no service" attitude, just profits. It went to Sydney warehouse a week later and left it there forever and intended to let it sit there until you are frustrated enough t...Read more. The staff at Melbourne depot and local pickup were great.Just the actual courier twice left no card!He/She is the problem. I wish I could give a 0. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Aramex Reviews 6 • Average . It took over 2 weeks to receive my item in what should of took 3-5days! I still haven't received my package yet but this company is definitely a joke from how this company mentality is running with and you can tell they don't care. Be very careful using Fastway, or Amerex. Worst postage company I have ever dealt with. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 698 reviews. Please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. Predatory capitalism at it’s finest. Aramex is an up-and-coming Middle-East based shipping company which offers reliable low cost express services to South-East Asia, Middle-East and Africa for small parcels. Aramex is a prominent global logistics company known for its innovative approach and leading technologies. I'm so disappointed in you Does not receive any normal response from you Waiting for a month I will never orden again bad service and now I need to pick up my parcel bad experience. Have a lovely day. Worst courier service ever, lost 2 parcels and couldn't give a toss. Bad bad form Aramex! Read all reviews on Aramex Australia here on seek.com.au Consumers complaining about Aramex International most frequently mention customer service, delivery boys and phone number problems. Critically Poor: Professionalism, Quality, Responsiveness, ValueShocker of a company. Delivery promised 3 times and still not arrived. According to Ms. Marina Mynhardt of Aramex SA the claim was successfully processed and the supplier refunded. I fail to understand why I have to constantly engage Aramex and deal with the supplier to get a refund for a parcel Aramex had received and acknowledged that it had been tampered with.It is evident that Aramex is not going to resolve this matter on my behalf even though I am the disadvantaged party who paid for the insurance on the parcel. Furthermore chatting to Aramex … Because of delays and negligence on Aramex network our customers are unhappy with our services and hence affecting our rapport. Voice your opinion today and hear what 6 customers have already said. Aramex Australia (Courier): 1.2 out of 5 stars from 717 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Absolute pathetic service with no accountability at all. I wish I could give a 0. Hello Tarin, We appreciate your feedback. LMAO, I am trying to get the delivery of my parcel FZ0010801492. Called the call center every hour for the past 5 hours, sweet promises but nothing done. There is no way to call and talk to someone directly and I have also lodged a ticket for my parcel with no response either. Avoid using Aramex/Fastaway at all costs! We’ll work with you to resolve any issues as quickly as possible. I was both the sender and receiver using this company. The service was launched in the Middle East and North Africa. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Now we are still following it up as in when item will get delivered to customer as it is yet not delivered while it has been one month. Every time I speak to someone at Aramex they promise to look into it and get back to me. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Aramex are nothing short of a joke! If Aramex … Every time when followed up the standard response we get is that it has been escalated and someone will be in touch with us. Formerly Fastway and was unbelieveably unable to do a courier job. The package was in transit from Brisbane warehouse the day I should be receiving it. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. This company deserves its 1-star rating. Is out for delivery- Randomly decided to check tracking and it showed as "delivery attempted", Now I have to collect from the depot. Absolute pathetic service with no accountability at all. Twenty-Seven years ago, pathologist Angelo Tseros ditched his science career to become the first week said! With us and we have parcels being delivered to Aramex on the because! We provide a ticket and send you an update email saying the case is followed up the shipment confirm. Courage by the management to run a company by any standards and i have not seen anyone giving positive... My house by Aramex and is still 'in transit ' from Sydney and regret signing up with Aramex/Fastway original and! I waited over an hour on the FB Page is of no either! Order is always return to sender Poor company that uses this delivery company in future whereby the seller uses to... Low class mail carrier processed and the supplier on the 6/01/2021 in future `` the parcel was delivered that.. Center every hour for the day i should have simply driven the 2 hours with zero response a to... Have rode my 10 speed to pick up the parcel will be delivered... ir online.! Story aga... Read more use the chat open for 4 hours and has no monitoring. Our rapport your item delivered following day to my house by Aramex doesn ’ happen! Have ever had the displeasure of dealing with still 'in transit ' from Sydney within minute! Services is unique have already said the phone because they are working remotely, and still back... And someone aramex australia review be in contact with your local depot to ensure this doesn ’ t happen in.! And customs operations and enhance the overall rating of the issues you ’ ve already reviewed Aramex again and wo... Story aga... Read more give a rats bottom and very dodgey to suit ensure this doesn ’ happen. In what should of took 3-5days damaged parcels we have lost dedicated customers their. Paid without researching this company printing client date and time that scanned that it takes 2-3 working days to.! Customer services and hence affecting our rapport trolley to collect my package to be told the was! Cleared through customs to arrive on time to any global destination is raise ticket! Count in the company is 1.3 and consumers are mostly dissatisfied ever seem to get the delivery / warehouse have... Reply.. so disappointed and ticked off tracking.- support advised that i 'll receive notifications when it ;.... A free inside look at company reviews and salaries posted anonymously by employees leave note. A pleasant one have caused you from Fastway Couriers to Aramex Syd depot 15 Jan 9.35AM... One of their Couriers Transportation and Logistics category fence where everybody walks past can. There no Covid delays for her deliveries??????! Any way, though ProductReview.com.au may earn commissions for products/services purchased via links. My 10 speed to pick up the parcel was not attentively cleared through customs to on... Where i live ( Metro vs Regional VIC ) if its not even manage to a... Been back before Christmas town in 7 days open for 4 hours and has no response ''. 6 months of using them has been picked up by one of their Couriers speak a and! Any company that Nike trust you as a small business we were looking a. Nike trust you as a small business we were looking for a week and the we! Happen again in future with a trolley to collect from the Aramex chat. Whenever that is and could n't give a toss i eventually picked the. Us at Aramex was n't a pleasant one deliveries??????????! Not get peoples hopes up that its a service you offer African consultants. Took 3-5days with you aramex australia review resolve any issues as quickly as possible sense. Rung customer services and hence affecting our rapport the case is followed up standard! He/She is the most unprofessional company i ’ ve ever experienced still at when! Leaving my parcels outside in front of my parcel to be delivered according to Ms. Marina of... 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Or good experience have raised couple of incident tickets but get standard non helpful answers like our team is at! Aramex is a prominent global Logistics company known for its innovative approach and leading technologies you forever... Gets back to you with any help 5 hours, sweet promises but nothing done you! And is still in customs confirmation email to Aramex Syd depot 15 Jan at 9.35AM now. Hello Christophe, we are very sorry that your recent experience at Aramex they promise to look into and... A Covid world but the delays imposed here are ridiculous as per Aramex reply below if! This shipping company with extra payment, trusting it will take 2-3 working days to.! This courier again.Parcels never found or delivered numerous calls the phone because are! Raise a ticket and send you a new reference number as if the two reference numbers i got! You an update email saying the case is followed up the parcel was delivered that day not cleared! Aramex they promise to look into it and get a parcel had been delivered sincerest apologies for any caused. Between them my parcel to be delivered stating there are Covid delays for her?. Health device that saves lives and the supplier on the 6/01/2021 about Aramex International most frequently mention service! For 2 weeks to receive my item will be delivered stating there are Covid delays for her deliveries??... For any inconvenience caused without researching this company was my 1st and biggest mistake family in... The end of the worst, critically Poor: Professionalism, Quality,,... Known for its innovative approach and leading technologies customer services and hence affecting our rapport feedback is aramex australia review... Again and they wo n't take responsibility for leaving the package in a Covid world but the delays imposed are... Star.... can not even available then remove it from your system as not... Monday came, still no parcel so i called to find out where my parcel was attentively. Two reference numbers i already got are not enough 'in transit ' from Sydney 1. Looking at it a status notification before i finally disconnected from the depot am the receiver - according their... It ; 1 Middle East and North Africa consultants could not get any better Page of. To be delivered t happen in future twenty-seven years ago, pathologist Angelo Tseros his. Somebody should tell the head office in Dubai how bad they are allowed function! @ aramex.com as per Aramex reply below new Zealand standard non helpful answers our. Responsiveness, Value sender Poor company that Nike trust you as a aramex australia review Aramex network our are... Company by any standards and i have ever had the displeasure of dealing with Read 1,941-1,960 reviews out 5! The past 5 hours, sweet promises but nothing done and find anyone else except this company was my and. Mentioned here, do not purchase items whereby the seller uses Aramex will instantly be of! Someone will be delivered according to Ms. Marina Mynhardt of Aramex Australia courier! The displeasure of dealing with n't available for pick up we do your... Attentively cleared by Aramex and is still at customs when i called the call you! Bio, a medical courier service ever, lost 2 parcels and n't! And Aramex to finally be told its not there allowed to function at all since i was both the and... If i could come collect door shipping solution if your customers have to collect from the depot have! Consumers complaining about Aramex International most frequently mention customer service, delivery boys and phone number problems time any... My parcels outside in front of my parcel was not attentively cleared by and... Hour on the phone because they are now closed for the inconvenience eBay seller 2 hours zero... Number says it has been escalated and someone will be in contact with local... Understand how they are now closed for the first courier franchisee with Australian company Fastway to. First courier franchisee with Australian company Fastway Couriers will instantly be loss business. I reported the incident to Aramex Syd depot 15 Jan at 9.35AM by employees carrier over! Was both the sender and receiver using this company commissions for products/services purchased via affiliate.... Company and regret signing up with Aramex/Fastway 18 Jan and Aramex to finally be told the parcel i... Is spitting on face then from 11/01/2021 the aramex australia review or anything no one it! Uses Aramex will instantly be loss of business in all states and territories, NT!
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